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Higher Education Institutions Implement Oracle to Increase Efficiency and Constituent Services

Customers Upgrade or Extend Oracle Applications to Further Optimize Data Value

REDWOOD SHORES, Calif., March 31 /PRNewswire-FirstCall/ -- Oracle today announced that more than 24 leading colleges and universities worldwide recently purchased, implemented or upgraded Oracle(R) Applications and infrastructure software to increase operational efficiency and better serve students, faculty, staff and alumni. Several institutions have upgraded and/or implemented additional applications from Oracle to streamline processes, deliver advanced self-service capabilities and help optimize system performance to better meet institutional goals.

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"Oracle's higher education customers have seen how Oracle's offerings for higher education have helped them streamline operations institution-wide," said Steve Koporec, vice president, Oracle Higher Education. "We are committed to helping our customers maximize the value of their investments, deliver value for their constituents and improve their competitive advantage."

Salisbury University Enhances Student and Faculty Service with Intuitive User Portal

Salisbury University, located on the eastern shore of Maryland and part of the University System of Maryland, recently upgraded to Oracle's PeopleSoft Enterprise Campus Solutions 9.0 to deliver a higher quality experience to students and faculty, with an enhanced, more intuitive user portal. Students can now find course schedules, billing and financial aid information and degree progress reports more quickly and easily; faculty can view teaching schedules and drill down to class rosters, the learning management system and advisee lists. Both groups have quickly adopted the new interface with little or no training. Salisbury plans to continue to leverage the application's new features to improve advising and billing processes.

Salisbury also recently upgraded to PeopleSoft Enterprise Human Capital Management 9.0 and PeopleSoft Enterprise Financial Management 8.9 to further simplify processes for faculty and staff. The university also plans to leverage new self-service human resources tools to allow employees to monitor benefits and pay records, update personal information and record professional development experiences.

"Oracle's Web-based PeopleSoft Enterprise applications have changed our culture. More members of the campus community are using the applications and asking for advanced self-service functionality," said Jerome F. Waldron, chief information officer, Salisbury University. "We completed the implementation without interruption to our constituents, providing new functionality without the pain typically associated with an IT upgrade."

Central Washington University Upgrades to Improve Service and Enhance Advising

A long-time Oracle customer and one of Washington's fastest growing universities, Central Washington University recently upgraded to Oracle's PeopleSoft Enterprise Campus Solutions 8.9 and PeopleSoft Enterprise Human Capital Management 8.9 to better meet the dynamic needs of its constituents. With the new version of Campus Solutions, Central Washington has enhanced faculty and advising self-service functions, including providing improved e- mail communication tools that keep advisors connected to students. The upgraded functionality empowers academic advisors and faculty with easier access to more relevant student data, enabling them to better serve students, as well as identify and help students that may be struggling -- resulting in greater student retention. From the student perspective, the upgrade has delivered a more intuitive student center and streamlined the registration process.

With the latest upgrade to PeopleSoft Enterprise Human Capital Management, Central Washington provides university employees with more granular data, particularly helpful for managing employee workload balance. The university also leverages PeopleSoft Enterprise Financial Management to provide real-time expenditure controls while quickly handling a high transaction volume. Next, the university plans to implement an Oracle-based data warehouse for its student, financial and human resources data, and expects a significant increase in its ability to access and analyze data.

"Campus information systems are complex and it is important to keep up with the latest technology to ensure we can meet the changing needs of the education environment," said Carmen Rahm, assistant vice president for information technology, Central Washington University. "We continue to choose Oracle because of the applications' strong Web-based product functionality, which enables us to improve efficiency and constituent service university- wide."

Florida State University Delivers Business Intelligence to Improve Decision Making

Florida State University, an undergraduate, graduate and research university with more than 40,000 students, recently implemented Oracle Business Intelligence Suite Enterprise Edition, a component of Oracle Fusion Middleware, to further leverage data stored in its PeopleSoft Enterprise Financial Management, PeopleSoft Enterprise Human Capital Management and PeopleSoft Enterprise Grants Management applications. Accurate and actionable reporting is a major focus for Florida State, and with Oracle Business Intelligence Suite Enterprise Edition the university is able to extend reporting and analytics to end users within individual departments and allow self-service reporting within its primary user base.

Florida State has used PeopleSoft Enterprise applications for its enterprise resource planning (ERP) since 2004 when the state of Florida required all universities to devolve from a state-wide financial and payroll system. By consolidating various legacy systems, the university has increased efficiency and security. The university also plans to implement PeopleSoft Enterprise ePerformance to better manage employee development and growth, as well as PeopleSoft Enterprise Asset Lifecycle Management to manage assets, repairs, maintenance and support across the university.

"We chose PeopleSoft Enterprise applications for their robust reporting capabilities, as well as high quality grants management tools," said Michael Barrett, assistant vice president for ERP, Florida State University. "Now we are taking our systems to the next level, building out our reporting and analytics capabilities to provide users with advanced insight to make more informed financial management decisions, improve contract and grant tracking, as well as enhance visibility into our workforce assignments and trends."

Metro-KC Delivers Improved Service with Strategic IT Decisions

In September 2007, Metropolitan Community Colleges of Kansas City (Metro- KC), one of Oracle's oldest community college customers, upgraded to PeopleSoft Enterprise Human Capital Management 8.9 and PeopleSoft Enterprise Campus Solutions 8.9 to deliver improved self-service capabilities to students, faculty and staff. Metro-KC completed its upgrade in less than one year and throughout the process, hired or trained technical talent from within to reduce implementation and maintenance costs.

The community college system has received favorable feedback from users for its new, more interactive user interface. Students and prospective students now can conduct various activities -- from viewing grades to registering for classes to paying bills -- in a "one-stop-shop" online, using an intuitive Web-based system that dramatically improves the student experience. Employees also benefit from new self-service tools that allow them to access payroll and benefits records online and self-manage functions from changes of name or address to tax deduction adjustments.

This spring, Metro-KC plans to go live on Oracle Portal and PeopleSoft Enterprise Customer Relationship Management (CRM). The portal will serve as the virtual gateway for Metro-KC constituents, enabling single sign-on and allowing users to customize views for a more personalized experience. Metro- KC will leverage the CRM application to communicate more effectively with prospective students, share more timely information on enrollment and financial aid processes and deliver a real-time, interactive application for admissions. Eventually Metro-KC plans to rollout CRM to other areas including business development and continuing education.

"To support our mission and better serve our students, faculty and staff, we aim to be a very forward thinking institution," said Dr. Tuesday Stanley, vice chancellor, Metropolitan Community Colleges of Kansas City. "With Oracle, we benefit from outstanding functionality, as well as the most comprehensive suite of applications -- making it efficient to add new modules as our needs grow. We are confident that Oracle's applications will help us meet our goals well into the future."

Oracle's Higher Education Community Continues to Expand

Other U.S. and international higher education institutions that have recently selected, implemented or upgraded Oracle technology or applications include: Bellevue University, Bellevue, Neb.; Brigham Young University, Provo, Utah; Florida A&M University, Tallahassee, Fla.; Humboldt State University, Arcata, Calif.; Maryland Institute College of Art, Baltimore, Md.; National Park Community College, Hot Springs National Park, Ark.; National University, La Jolla, Calif.; North Dakota University System, N.D.; Northern Arizona University, Flagstaff, Ariz.; Ohio University, Athens, Ohio; Stanford University, Palo Alto, Calif.; State University of New York, Albany, N.Y.; Temple University, Philadelphia, Pa.; University of California, San Francisco, San Francisco, Calif.; University of Colorado, Denver, Colo.; University of North Carolina at Chapel Hill, Chapel Hill, N.C.; University of Oxford, Oxford, England; University of Rhode Island, Kingston, R.I.; University of Texas at Dallas, Richardson, Texas; and Wesleyan University, Middletown, Conn.

Source:  Oracle
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